Privacy Policy – How 188com Protects Your Data

1 Introduction

188com is an online gaming platform serving players in the Philippines. When you use our platform — whether you are browsing games, creating an account, making a deposit, or contacting our support team — we may collect certain information about you. This policy governs all such data collection and processing activities.

By registering an account or continuing to use 188com after this policy has been updated, you acknowledge that you have read and understood its contents. If you have concerns about any aspect of how we handle your data, please reach out to our team before proceeding.

2 Information We Collect

We collect information in two main ways: directly from you when you interact with our platform, and automatically through your use of our services.

3 How We Use Your Data

The information we collect is used for the following purposes:

• To create and manage your 188com account, including verifying your identity and age.
• To process your deposits and withdrawals in Philippine Peso through local payment channels.
• To provide you with access to our games, including slots, fish games, sports betting, and more.
• To send you account-related communications such as OTP codes, security alerts, and transaction confirmations.
• To detect and prevent fraud, money laundering, and unauthorised account access.
• To comply with applicable laws and regulations, including financial reporting obligations.
• To improve our platform based on how users interact with it, so we can offer a better experience over time.
• To respond to your enquiries and provide customer support.

We do not use your data to make automated decisions that produce significant legal effects without human review.

4 Data Sharing

188com does not sell, rent, or trade your personal information. We may share your data only in limited and necessary circumstances:

• Payment processors: We work with local payment partners to facilitate PHP transactions through bank transfers and e-wallets. They receive only the information required to complete your transaction.
• Identity verification providers: Third-party KYC services may process your identity documents to confirm your eligibility to play.
• Technology and hosting partners: Service providers who help us operate the platform securely may have access to certain technical data under strict confidentiality agreements.
• Legal and regulatory authorities: We may disclose information when required to do so by law, court order, or to cooperate with an official investigation.

Any third party that receives your data on our behalf is required to handle it in accordance with applicable privacy standards and only for the specific purpose for which it was shared.

5 Cookies & Tracking

188com uses cookies and similar tracking technologies to make our platform work properly and to understand how users navigate it. Cookies are small text files stored on your device that help us remember your preferences and maintain your session.

The types of cookies we use include:

• Essential cookies: Necessary for core platform functionality, such as keeping you logged in and securing your session.
• Analytics cookies: Help us understand which pages are visited most often, how long sessions last, and where users encounter difficulties — so we can improve the experience.
• Preference cookies: Remember your settings, such as language or display preferences, so you do not have to reset them every visit.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some features of 188com function. We do not use cookies to serve third-party advertisements.

6 Security Measures

Protecting your personal data is a priority for us. 188com applies multiple layers of security to keep your information safe:

• SSL/TLS encryption: All data transferred between your browser or app and our servers is encrypted in transit.
• OTP verification: Sensitive account actions — such as logging in from a new device or initiating a withdrawal — require a one-time password sent to your registered mobile number.
• Access controls: Only authorised personnel with a legitimate business need can access user data, and their access is logged and monitored.
• Regular security reviews: We conduct periodic reviews of our systems and processes to identify and address potential vulnerabilities.

While we take every reasonable step to protect your data, no system is completely immune to risk. We encourage you to use a strong, unique password for your 188com account and to never share it with anyone — including our support team, who will never ask for it.

7 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period thereafter, as required by our legal and operational obligations. Specific retention periods depend on the type of data:

• Account and identity information is retained for the duration of your account plus any applicable statutory period required by law.
• Financial transaction records are kept in line with standard financial record-keeping requirements.
• Support communications are retained for a limited period to allow us to follow up on ongoing issues.
• Technical and usage logs are retained for a shorter period and are primarily used for security monitoring and platform improvement.

When data is no longer needed and there is no legal requirement to retain it, we securely delete or anonymise it.

8 Your Rights

As a user of 188com, you have rights over your personal data. You may exercise any of the following at any time by contacting our support team:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete information on your account.
• Deletion: Request that we delete your personal data, subject to our legal retention obligations.
• Restriction: Ask us to limit how we process your data in certain circumstances.
• Objection: Object to the processing of your data for specific purposes where we rely on legitimate interests as our legal basis.
• Portability: Request a structured, machine-readable copy of data you have provided to us.

We will respond to all valid requests within a reasonable timeframe. In some cases, we may need to verify your identity before acting on a request.

9 Minors

188com is strictly an adults-only platform. Our services are intended for users who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21.

If we become aware that a minor has registered or provided personal information on our platform, we will take immediate steps to close the account and delete the associated data. If you believe a minor has accessed 188com, please contact our support team right away so we can address it promptly.

10 Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, the revised version will be published on this page with an updated effective date at the top.

We encourage you to check this page periodically, especially if you are a regular user of the platform. Continued use of 188com after a policy update constitutes your acceptance of the revised terms. If any change significantly affects how we handle your data, we will make reasonable efforts to notify you through your registered contact details.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how 188com handles your personal data, our team is ready to help. You can also find answers to common questions on our FAQ page.

For all privacy-related enquiries, please get in touch with us at:

For general platform assistance, our support team is available around the clock, seven days a week.